Customer Support
Verint Witness Actionable Solutions offers support and services to help meet the needs of your business.
Obtain high-quality customer service and support for your solution from Verint Witness Actionable Solutions.
At Verint Witness Actionable Solutions, we understand how important your workforce optimization solutions are to the smooth operation of your business. To help keep your systems up and running, our customer support team is available to:
- Respond to requests within targeted guidelines
- Provide ongoing communication regarding your incident status
- Take ownership of your request for support
- Provide a defined escalation process
- Maintain our commitment to continuous improvement of our service processes
Our team is composed of skilled individuals who work together to resolve issues quickly and is dedicated to providing you timely, effective service.
How to Obtain Support
Impact 360 for Back-Office Operations customers can reach the Customer Support Center to log incidents by emailing ESSupport@verint.com, or by calling the following numbers in the Americas, EMEA, and Asia Pacific:
Main Americas Contact: +1-866-787-2020
Main EMEA Contacts: +44 0800-496-1111 or +44 (0)1372-869-570
Main APAC Contacts: +011 1-800-600-806 (Australia) or +64-9-912-7172 (New Zealand)
